Frequently Asked Questions

Everything you need to know about Hale Bob luxury apparel.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Domestic ground shipping typically takes 3-5 business days, while international shipping times vary by destination.

What is your return and exchange policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I care for my Hale Bob silk garments?

To preserve the quality of our signature silk prints, we recommend dry cleaning only. Specific care instructions can be found on the interior label of each garment.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your location and the weight of your order.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay.